Loopback

Managed services

One team for the stack you already own.

Nine services, one partner, month to month. Open a page to see how we cover that part of your environment.

Operations

24/7 network and server monitoring

Loopback monitors the infrastructure that keeps your business open. We watch servers, networks, firewalls, and key applications 24/7, with response that does not wait for office hours. The goal is simple: fewer surprises, shorter outages, and a record you can show an auditor.

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Support

Helpdesk and technical support

Loopback’s helpdesk is the front door of the service. Staff get a person who can reset access, unstick Microsoft 365, stop malware, and escalate to on-site when remote is not enough. We measure response and resolution because “we’ll get back to you” is not a service level.

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Security

Cybersecurity, SIEM, and SOC

Loopback treats security as part of the managed service, not an add-on PDF. We combine endpoint protection, network controls, identity hygiene, cloud security, SIEM collection, and SOC-style response so phishing, malware, ransomware, weak passwords, and insider risk have fewer places to hide.

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Resilience

Data backup and recovery

Loopback designs backup against the failures that actually happen: ransomware encryption, accidental deletion, failed disks, and buildings that flood. We follow the 3-2-1 standard: three copies, two different media, one off-site. Advanced plans include complete user backup across email, workstation, and mobile.

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Cloud

Cloud implementation and management

Loopback moves workloads to the cloud when it is the right architecture. We assess what you have, migrate carefully, design for cost and scale, then monitor and support it as part of the managed service.

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Hardware

Hardware as a service and procurement

Hardware-as-a-service (HaaS) lets you run current workstations, networking, and related gear without a capital spike every four years. Loopback sources, images, deploys, maintains, and replaces. We also procure and license software when a subscription stack is the cleaner path.

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Mobility

Mobile device management

Phones are computers that leave the building. Loopback MDM puts policy on those devices: strong authentication, encryption, remote wipe if a device is lost, and enough visibility to support people without stalking them. It is security, productivity, and cost control in one control plane.

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Communications

Business VoIP

Loopback VoIP replaces brittle desk-phone estates with calling over the connection you already pay for. Staff take business calls from the office, home, or a job site. You add and remove lines as headcount changes, without a closet full of ageing PBX hardware.

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Workplace

Remote work optimization

Loopback builds remote work as a controlled extension of the office: cloud file access, collaboration, virtual desktops where they fit, MFA, and support that does not require the user to drive in. Security follows the session, not the building perimeter we no longer have.

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Ready to see if Loopback is the right fit?

Tell us how many people you support and what is getting in the way. We will tell you honestly whether we are the right partner — and if we are not, we will say so.